WHO WE ARE

ASK Clothing LTD is a Footwear & Accessories company based in Lagos , Nigeria. Our products are 100% Handmade with meticulous attention to details from material selection to the final delivery to the customer.

CORE VALUES

COMFORT: LIFESTYLE: INTEGRITY: PRESTIGE: SERVICE

REFUND POLICY

Contact ASK Clothing Ltd  before returning any items. You can return the product within 7 days of delivery. Your refund will be processed within 2 days after we receive your return goods. The product must be in new condition and unused. To avoid any Customs charges please clearly mark the package ‘RETURNED GOODS’. You can also choose to switch to another size of the same product or another product. Please contact u and let us know what you need. If a package is unclaimed you may have to pay a handling fee. Customer will have to pay shipping costs for returns and exchanges.

DELIVERY TIMES

Our product are 100% Handmade, your orders will be dispatched 24 hours following receipt and availability of your order in store. if your order is not in store, then it will be produced and dispatched  within 7-10 days after the order was made.

In the case of payment by credit card or PayPal, your order may be delayed if the payment is not authorized or if there are insufficient funds. If you have not received your order after 8 working days (excluding Saturday and Sunday), please contact Customer Services at customercare@askshoehorn.com.

TAXES & DUTIES

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

In the case of shipments to countries outside Nigeria, goods may be subject to customs duties or taxes. Any additional taxes for customs clearance will be borne by the recipient. In the case of the goods not being delivered (due to, for example, the recipient having provided the wrong address and/or phone number, or the repeated absence of the recipient at the address provided), or if the goods are not accepted by the customer, the recipient will be charged a fee to cover the following expenses: shipment of the goods + return shipment of the goods + any customs fees for the return of the goods. The cost of the goods themselves will be reimbursed to the customer.

Customs duties and taxes are charged when the goods arrive in the country of destination, and the cost varies depending on the country. For further information regarding duties and taxes, and providing for the clearance of goods, we recommend that you contact your local customs office.

PRICE & PAYMENT METHODS

The prices indicated on the Website shall be understood as exclusive of taxes. Any delivery costs or payment charges shall in any case be notified to the Client via the Website or through these Conditions.

The following payment methods are accepted:

  • VoguePay: Customers may pay via VoguePay in accordance with the specific methods set by the same.Where products are purchased using a debit or credit card, the transaction maybe performed via the VoguePay secure server. Under no circumstances and at no stage of the transaction shall ASK Clothing LTD be able to access the Client’s  card details, which shall be transmitted through a secure connection directly to the banking institute that manages the transaction. No electronic record of said details shall be held by ASK Clothing LTD and therefore under no circumstances shall ASK Clothing LTD be held liable for any fraudulent and unauthorized use of credit cards by third parties at the time of payment.
  • Bank Transfer
    In case of purchase with bank transfer, the Client can find the bank coordinate. The goods will be shipped only after the actual receiving of the payment.

ASK Clothing LTD

1015522415

ZENITH BANK PLC

COPYRIGHT

Trademarks, logos and other distinguishing signs on our website belongs to ASK Clothing LTD. The use of trademarks, logos and other distinguishing signs, including reproduction on other websites by unauthorized third parties, is forbidden. The contents of the Site are protected by copyright (text, images and graphics).

REFERRAL BENEFIT PROGRAM

Refer a friend & get a SHOE.

Refer a friend and get over 5% of their first order. Program coming soon.

SIZE CHART

US EU UK FOOT LENGTH (approximate)
7 40 6 ~9.6 in / 24.4 cm
7.5 40-41 6.5 ~9.75 in / 24.8 cm
8 41 7 ~9.9 in / 25.2 cm
8.5 41-42 7.5 ~10.125 in / 25.7 cm
9 42 8 ~10.25 in ~26 cm
9.5 42-43 8.5 ~10.4 in / 26.5 cm
10 43 9 ~10.6 in / 26.8 cm
10.5 43-44 9.5 ~10.75 in / 27.3 cm
11 44 10 ~10.9 in / 27.8 cm
11.5 44-45 10.5 ~11.125 in / 28.3 cm
12 45 11 ~11.25 in / 28.6 cm
13 46 12 ~11.6 in / 29.4 cm

HOW TO MEASURE YOUR FOOT

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Place your foot on a flat surface with your heel against a straight edge. Place a ruler beside your foot touching the straight edge your heel is also touching, then take the length in millimeters from the tip of your longest toe to your heel. Please be aware that your longest toe may not always be your big toe. Also draw your feet on a sheet of paper to measure the width. The widest part should be measured